Fraud Policy

 

At Muneca Hair we are committed to maintaining a secure and trustworthy shopping environment. We strictly prohibit any form of fraudulent orders. Engaging in fraudulent activities will lead to a permanent ban from accessing our website.

 

Chargeback Policy

 

At The Hair Collective, we maintain a strict stance against unjustified chargebacks. We emphasise that customers are not allowed to file chargebacks after a period of 10 days following the receipt or delivery confirmation of their parcel by the courier. Attempting fraudulent chargebacks will result in an irrevocable suspension of our website access.

 

Photography Usage Policy

 

All the product images and photography featured on our website and related marketing materials are the exclusive property of Muneca's Hair. We invest time and effort into creating high-quality visuals that represent our products accurately. It is important to respect the intellectual property rights associated with our brand. Therefore, we kindly request that our product images and photography not be used elsewhere, whether for personal or commercial purposes, without our prior written consent.

 

We appreciate your understanding and cooperation in adhering to these policies, which are aimed at providing you with the best quality hair products and a seamless shopping experience. If you have any questions or require further information about our policies or products, please feel free to reach out to our customer service team (EMAIL TO BE ADDED).

 

Thank you for choosing Muneca Hair for your hair care needs.